We are excited to announce an opening for a Senior ServiceNow Developer to join our fully remote team. This is a key role where you will help design, develop, and maintain advanced ServiceNow applications that support the strategic business goals of our organization. If you're a highly skilled developer with a passion for ServiceNow, an eye for optimizing performance, and a desire to work in a collaborative environment, we encourage you to apply.
Key Responsibilities
- ServiceNow Application Development & Maintenance. Spearheading the development and ongoing maintenance of ServiceNow applications to meet diverse business requirements. Your role will be central in crafting high-quality, reliable solutions that add value across various departments.
- Collaborative Development Efforts. Working closely with cross-functional teams, including product managers, business analysts, and other developers, to design and implement new features and applications that support our organizational goals. You'll play a key role in driving technical innovations and integrations that streamline business processes.
- Comprehensive Technical Documentation. Writing clear, detailed, and well-organized technical documentation for each application, ensuring that all stakeholders can understand and utilize the applications effectively.
- Mentorship and Guidance. Serving as a technical mentor for junior developers, providing guidance, code reviews, and sharing best practices to help them grow professionally and improve the overall team performance.
- Optimizing Performance & Scalability. Ensuring the development and optimization of ServiceNow applications for superior performance, scalability, and reliability in real-world business environments. This includes fine-tuning configurations and scripts to meet enterprise-level demands.
- Quality Assurance. Participating in rigorous code reviews to ensure adherence to industry best practices, coding standards, and overall quality. You’ll be instrumental in maintaining the highest levels of quality assurance.
- Troubleshooting & Problem-Solving. Addressing and resolving any issues or challenges related to ServiceNow applications or integrations. This involves a deep understanding of the platform and a methodical approach to problem-solving.
- Staying Updated on ServiceNow Innovations. Keeping up with the latest updates, releases, and best practices within the ServiceNow ecosystem to ensure that our solutions remain cutting-edge and aligned with industry standards.
- Stakeholder Collaboration. Working closely with business stakeholders to gather requirements, update project progress, and ensure alignment with business goals. You’ll act as a bridge between technical and business teams to ensure seamless communication and successful project execution.
Qualifications & Requirements
- 3+ years of hands-on ServiceNow Development experience. Proven track record in designing, developing, and maintaining ServiceNow applications in a dynamic environment.
- Technical Proficiency. Strong knowledge of JavaScript, AngularJS, HTML/CSS, and REST APIs. You should be comfortable working within the ServiceNow environment, utilizing these technologies to build and optimize applications.
- ServiceNow Integration Expertise. Demonstrated ability to create and manage integrations within the ServiceNow platform, connecting it with other enterprise systems and applications.
- ServiceNow Scripting. In-depth knowledge of ServiceNow scripts, including Business Rules, Client Scripts, and other custom scripting techniques to automate and enhance functionality.
- Performance & Scalability Optimization. Experience in optimizing ServiceNow applications for peak performance and scalability, ensuring they can handle large volumes of data and users effectively.
- Analytical Skills. Strong problem-solving skills and an analytical approach to development challenges. You should be able to break down complex requirements into manageable, actionable tasks.
- Team Collaboration. Ability to work effectively within cross-functional teams and collaborate with stakeholders from different technical and business backgrounds.
- Attention to Detail & Project Management. The capacity to manage multiple projects simultaneously while maintaining a keen attention to detail and ensuring deadlines are met.
- Communication Skills. Exceptional written and verbal communication skills in English, with the ability to explain technical concepts to non-technical stakeholders and write clear, concise documentation.
Preferred Skills (Nice to Have)
- Experience with ServiceNow ITSM and ITOM modules. Familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) within the ServiceNow platform is a plus.
- ServiceNow Developer Certification. Certification in ServiceNow development would be an asset, demonstrating your expertise and commitment to professional growth.
- Agile Methodology Experience. Familiarity with Agile development practices, including working in sprints, collaborating with Agile teams, and adapting to fast-paced changes.
- Cloud Platforms Exposure. Experience with AWS or other cloud platforms can be a strong advantage, enabling you to work on integrated solutions and leverage cloud infrastructure.
Why Join Us?
- Work on International Projects. Engage with top-tier global brands, working on cutting-edge projects that offer opportunities for growth and innovation.
- Collaborative Global Team. Be part of a highly skilled and diverse team, collaborating across borders and time zones, sharing knowledge, and learning from peers.
- Comprehensive Benefits Package. We offer healthcare benefits, employee financial programs, paid time off, sick leave, and more to support your well-being.
- Upskilling & Career Growth. Take advantage of continuous learning opportunities, certification programs, and unlimited access to LinkedIn Learning courses to enhance your professional development.
- Global Career Opportunities. With offices and projects worldwide, there are plenty of opportunities for career advancement and relocation.
- Engage in Community Activities. We encourage volunteerism and community involvement, giving you the chance to make a difference beyond your day-to-day responsibilities.
- Award-Winning Culture. Our company culture has been recognized by leading organizations such as Glassdoor, Newsweek, and LinkedIn for its commitment to fostering an inclusive, innovative, and employee-friendly environment.
If you're ready to take your ServiceNow development career to the next level, we'd love to hear from you. Apply today and become a part of our forward-thinking team!