I cannot view crystal report on client system.

Question

I have a c# asp.net web project. The reports are designed with crystal report. I can view the report on the server but I cannot view the report on any client system. I am using IIS on the local system. I am a beginner in c#. Please assist me. My aspx is as below: MY aspx.cs is as below: protected void btnViewAll_Click(object sender EventArgs e) { try { string CS2 = ConfigurationManager.ConnectionStrings[DBCS].ConnectionString; using (SqlConnection con = new SqlConnection(CS2)) { string SelectFeej1e5 = SELECT * FROM [MinistryTable]; SqlDataAdapter da5 = new SqlDataAdapter(SelectFeej1e5 con); DataSet ds5 = new DataSet(); da5.Fill(ds5); ReportDocument crp = new ReportDocument(); crp.Load(Server.MapPath(~/CrystalReports/DeaneryMinistryDirectoryCR.rpt)); crp.SetDataSource(ds5.Tables[table]); CrystalReportViewer1.ReportSource = crp; crp.ExportToHttpResponse(ExportFormatType.PortableDocFormat Response false Deanery Ministry Report); } } catch { //////DONOTHIG } }

Jayraj Chhaya · Answer

To resolve the issue of not being able to view Crystal Reports on client systems ensure that the necessary Crystal Reports runtime is installed on each client machine. The Crystal Reports viewer relies on specific libraries that must be present on the client side. Additionally check the following: Permissions : Ensure that the IIS application pool has the correct permissions to access the report files and the database. Web.config Settings : Verify that your web.config file has the correct settings for Crystal Reports including any required assemblies. Browser Compatibility : Ensure that the browser being used supports ActiveX controls if your report viewer relies on them. Network Configuration : Confirm that there are no firewall or network issues preventing access to the report server. Here’s a simplified code snippet to ensure the report is correctly set up: protected void btnViewAll_Click(object sender EventArgs e) { try { string connectionString = ConfigurationManager.ConnectionStrings[DBCS].ConnectionString; using (SqlConnection connection = new SqlConnection(connectionString)) { string query = SELECT * FROM [MinistryTable]; SqlDataAdapter adapter = new SqlDataAdapter(query connection); DataSet dataSet = new DataSet(); adapter.Fill(dataSet); ReportDocument reportDocument = new ReportDocument(); reportDocument.Load(Server.MapPath(~/CrystalReports/DeaneryMinistryDirectoryCR.rpt)); reportDocument.SetDataSource(dataSet.Tables[0]); // Ensure correct table index CrystalReportViewer1.ReportSource = reportDocument; } } catch (Exception ex) { // Log the exception for debugging Console.WriteLine(ex.Message); } }

Naimish Makwana · Answer

It sounds like you’re encountering a common issue with Crystal Reports not displaying on client systems when using IIS. Here are a few steps you can take to troubleshoot and resolve this issue: Ensure Crystal Reports Runtime is Installed : Make sure that the Crystal Reports runtime is installed on the client machines. You can download the appropriate version from the SAP website. Check aspnet_client Folder : Ensure that the aspnet_client folder is correctly placed in your web application’s root directory. This folder contains necessary files for Crystal Reports to function properly. You might need to copy it from C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13 to your web application’s root directory1. Permissions : Verify that the aspnet_client folder and your Crystal Reports files have the correct permissions. The IIS user must have read and execute permissions on these files2. Web.config Settings : Ensure that your web.config file has the necessary settings for Crystal Reports. You might need to add the following configuration: Network Issues : If the reports work on the server but not on client machines it could be a network issue. Ensure that the client machines can access the server and that there are no firewall or network restrictions blocking the connection2. Browser Compatibility : Sometimes browser settings or compatibility issues can prevent Crystal Reports from displaying correctly. Try accessing the reports using different browsers or clearing the browser cache. By following these steps you should be able to resolve the issue and view the reports on client systems. Thanks