Introduction to Customer Service Insights and Power Virtual Agent

In this 2-part series webinar, Ashish Rana will present on the following in part-1 this Friday, April 24.

Prerequisites: Microsoft Teams

Event URL: https://bit.ly/2yARQZO

Agenda:

Introduction to C# Corner and it's Toronto Chapter
Introduction to Customer Service Insights and Power Virtual Agent

Connect Customer Service Insights to Power Virtual Agent
Publish Bot to various channels including Dynamics 365 Case Form

Queries concerning your registration should be addressed to [email protected] or call at +91-9718431042.

External Speaker

Ashish Rana @Canada365guy

Microsoft Dynamics 365 Solution Architect and Microsoft Certified Consultant specialist delivering CRM and digital transformation for various industries. Microsoft Certified Professional in D365 Field Service, Sales and CRM Applications: MB2-747, MB2-877, MB-200 and MB-210.

Speakers