1. Login to CRM.
![CRM]()
2. Go to Settings, Advanced Settings, Security.
![Advanced settings]()
![Security]()
3. Click on Users Select the view as Enabled users.
![Enabled users]()
4. Select the users from the list and then select Manage Roles.
![Manage Roles]()
5. In the Manage User Roles dialog, select the Dynamics 365 App for Outlook User security role to the users and then select OK.
![Dynamics 365 App]()
Thanks.!!