![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
We might come across this kind of requirement to send emails from Dynamics CRM to the email addresses, which are not present as a row in OOB or Custom Tables in Dataverse.
Below is an example of an Unresolved email address ([email protected]) present in To column and this is not part of any Table Row in Dataverse.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
But if you want to send an email to such unresolved email address, follow the below steps.
Step 1
Open your Model Driven App and Click on the Settings icon.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
Step 2
Click on Advanced Settings.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
Step 3
Go to Settings and Click on System Settings.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
Step 4
Click on Email Tab and Select Allow messages with unresolved email recipients to be sent option to Yes under Set Email form options.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
Step 5
Clear the browser Cache and reopen Dynamics CRM.
Click on the below link to see my previous blog post to know more about Clearing the Browser Cache.
Step 5
Enter your Unresolved email address in the To field and send the emails now.
![How To Send An Email To The Unresolved Email Addresses In Dynamics 365 CRM?]()
Hope you have successfully configured this setting and sent emails to unresolved email addresses from Dynamics 365 CRM.
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