Go to Power Platform admin center, select an environment.
![Power platform admin center]()
![Power platform admin center Environments]()
On the command bar, select Settings > Integration > Teams integration settings.
![Environment Dev Settings]()
![Teams collaboration & chat]()
On the Microsoft Teams collaboration and chat page, turn on Sync Teams chat data with Dynamics 365 records.
![Dynamic 365]()
Save the changes.
Thanks.!!