Create an Effective Azure Knowledge Base for Bot

Introduction

Hi, in this article, we will see how to create a knowledge base for your Chatbot in Azure; this is a step-by-step process. Don't skip the below steps.

Create a knowledge base for your Chatbot in Azure

Step 1. First, you have to sign in to your Azure portal; if you dont have one, create one and log in using your account credentials.

Step 2. If you dont have an account, it's recommended to signup for a free account. Signup for a free account where you can experiment with Azure

Step 3. Create a language service in your Azure account, search for it in the search bar, and open fill in all the fields according to your usage, then click on Proceed to create. Also, create a bot service to deploy our bot.

Step 4. To create a knowledge base, first, use a default one, and in the later part of this article will explain how to create a custom knowledge base. Choose a personality for your bot.

Step 5. Creating a custom model is easier than you think. Open your Excel. Create two columns, one with questions and one with answers. Feed all the questions you want to be trained. You can set follow-ups in the bot service you created.

You can always edit your knowledge base and keep track of what you have and update them according to your bot's intentions.

Step 6. Dont forget to integrate the chatbot with the language service. For this, you need to connect the endpoints and make a publication.

After the creation, your bot is deployed, and you can test it in your channel; if you have any other issues, you can always come to the language model and test and redeploy with changed knowledge bases,

Hope you find this article useful. Have a good day.